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Assurance

Refund Policy

Clear, straightforward refund guidelines for the ₹199 Switch Decision Pack.

1. Eligibility for Refunds

We want every customer to receive genuine value from the Switch Decision Pack. We honor full refund requests under any of the following circumstances within 7 days of purchase:

  • Technical Failure: The report generation failed, or the system was unable to deliver your Switch Decision Report.
  • Access Restoration Issue: You were unable to restore your purchased access via your purchase email address and our support desk could not resolve it.
  • Duplicate Charge: You were inadvertently charged multiple times due to a payment gateway reconciliation delay.

2. What We Cannot Refund

Because the Switch Decision Pack provides immediate access to complete downloadable compensation models, editable negotiation scripts, and PDF exports, refunds cannot be granted solely because:

  • An employer declined your counter-offer or refused an early relieving request.
  • You changed your mind after downloading and copying the full report and document drafts.

3. How to Request a Refund

To request a refund, please contact us at our Support Desk providing:

  1. Your registered purchase email address.
  2. The payment transaction reference ID (from your receipt).
  3. A brief description of the technical issue encountered.

Approved refunds are initiated through the original payment method within 2 to 3 business days, after which your bank typically settles the funds within 5 to 7 working days.